In today’s fast-paced business environment, having a reliable and efficient data storage solution is crucial for maintaining operational efficiency and data integrity. The goal of our Advanced Services is to build a strategic partnership to help you extract maximum value from your storage investment. Whether you’re implementing Pure as a new solution, migrating from an existing one, or optimizing your current environment, Pure Storage’s team of experts is dedicated to ensuring your success.

Pure Storage, a pioneer in the flash storage industry, not only provides cutting-edge hardware and software solutions but also offers a comprehensive suite of Advanced Services designed to maximize the value of your investment and ensure seamless integration into your existing infrastructure.

Installation and Upgrades: Expertise You Can Rely On

When it comes to implementing a storage solution, the first step is often the most critical. The Pure Storage Advanced Services team brings a wealth of expertise in installation, non-disruptive upgrades, and capacity expansions. Whether you’re setting up a new system or upgrading your existing infrastructure, our seasoned professionals ensure a smooth and hassle-free process.

Implement, Migrate, and Automate: Streamline Your Operations

Getting your storage environment up and running efficiently is a top priority. Pure Storage offers a range of services to help you reach production faster and more effectively. 

Workshops provide hands-on training and best practices, while migration services ensure a seamless transition from your legacy systems. Migration requires precision, expertise, and a clear roadmap to ensure a smooth transition without disrupting operations. 

Pure Storage offers a range of migration services tailored to meet the diverse needs of our customers. Whether you prefer a hands-on approach, rely on a trusted partner, or seek guidance for a self-led migration, Pure Storage has you covered.

Automation services further optimize operations, reducing manual tasks and freeing up valuable resources for more strategic initiatives.

Operate and Optimize: Leverage Your Storage to Its Full Potential

Once your storage solution is in place, it’s crucial to ensure it continues to operate at peak performance. 

Pure Storage Business-Critical Services provides an ongoing lifecycle service with a  designated team familiar with your environment, procedures, and people. Our team’s knowledge is instrumental in helping to solve your business challenges, accelerate resolution, and provide proactive and preventative guidance for remediation of risks in the environment. 

Service Account Managers (SAMs) act as your advocates within Pure Storage, helping you maximize the benefits of the platform. We engage to ensure the overall health of your environment through capacity planning and software code reviews, as well as orchestrating upgrades and implementations in collaboration with the Advanced Services team of experts. In addition, we ensure you have access to the right resources, training, and support options tailored to your specific requirements.

Designated Service Engineers (DSEs) focus on solving your technical issues quickly and effectively, based on knowledge of your environment, as well as extensive product knowledge and platform experience.

In addition to Business-Critical Services, Resident and Technical Account Management round out lifecycle services for your environment. 

The scope of a Resident is determined based on your business needs (transitional, operational, technical), providing knowledge across all Pure technologies. 

Technical Account Managers (TAMs) are seasoned experts with deep expertise across multiple technologies, platforms, and solutions. TAMs work closely with your team to identify and drive strategic initiatives aimed at solving challenges and enabling impactful business solutions. This includes proactively identifying and addressing risk, ensuring your environment remains stable and optimized, as well as collaborating to prepare for the ever-developing business.

Unleash the Full Potential of Your Storage Solution with Pure Storage Advanced Services

The Pure Storage Advanced Services team is here to know what is keeping you awake at night and be the advisers you know and trust to build a solution. The two greatest risk factors in enterprise storage are uncertainty and stability. Mitigating these elements is essential to a safe and productive data storage platform. 

Advanced Services thrives as we build strategic partnerships with you and all levels of your leadership. Our continuing goal is to help you extract maximum value from your storage investment whether that’s on day one of implementing a new solution, helping you migrate from an existing solution, or optimizing your current environment. Our team of experts is dedicated to ensuring your success.

With a focus on installation, upgrades, implementation, migration, automation, and ongoing lifecycle services, Pure Storage Advanced Services covers every aspect of your storage journey. Elevate your storage experience and unlock the full potential of your infrastructure with Pure Storage Advanced Services