Net Promoter Score

Pure Storage consistently achieves industry-leading Net Promoter Scores (NPS), reflecting our unwavering commitment to customer satisfaction, innovation, and support. With a customer-first approach, we deliver simple, reliable, and high-performance storage solutions backed by Evergreen® subscriptions, best-in-class support, and seamless upgrades. Our high NPS underscores why businesses trust Pure Storage for their most critical data needs. Explore the blogs below to learn more about how Pure’s dedication to excellence translates into real customer success.

Perspectives

What’s in a Net Promoter Score? A Lot, Particularly If It’s Exceptional over Time

By:

Joe Pinto

Pure Storage is not raising prices. Our unique architecture, specifically our DirectFlash® Modules (vs. commodity SSDs), gives us an efficiency advantage including a significantly lower reliance on DRAM. This allows us to keep prices stable despite NAND flash price increases.

Charles Giancarlo

CEO

Blog Home

Net Promoter Score

What’s in a Net Promoter Score? A Lot, Particularly If It’s Exceptional over Time

Pure Storage is not raising prices. Our unique architecture, specifically our DirectFlash® Modules (vs. commodity SSDs), gives us an efficiency advantage including a significantly lower reliance on DRAM. This allows us to keep prices stable despite NAND flash price increases.