We love to talk about our products. And we’re pretty passionate about our products and what they do. But it’s one thing to hear us talk about ourselves, and another thing to hear from customers about our products. Getting insight from your peers is always a good part of evaluating a purchase, especially from those who really understand the strengths and weaknesses of a product, what features and integrations work well or need improvement, and how that affects your daily life and business outcomes.
Pure is honored that, for the third consecutive time, Pure Storage FlashArray™ has received an honored distinction as a Gartner Peer Insights Customers’ Choice recognition in 2021 Gartner Peer Insights ‘Voice of the Customer’: Primary Storage Arrays. As of March 31, 2021, FlashArray scored an overall rating of 4.8 out of 5 in Gartner’s Peer Reviews (based on 86 end user reviews). And what’s more, we’re one of only two vendors recognized as Customers’ Choice for Midsize Enterprise Customers.
As well, 100% of reviewers gave Pure Storage a willingness to recommend.
A lot of the credit for what we build belongs to our customers who have submitted their reviews, discussed with us their biggest data challenges, and provided valuable feedback on what they truly need to manage in an increasingly complex world that spans on-premises data centers, edge, and public cloud locations. We use this information to build, evolve, and deliver solutions that help them do their jobs as efficiently as possible, day in and day out.
Here are a few quotes, taken directly from recent customer reviews, that stood out to us:
“Pure Storage is truly exceptional in all aspects of our storage needs. Scaling the FlashArray//X to meet our storage needs as we grow couldn’t be simpler. The ease of management, outstanding customer support, and the Pure Storage Evergreen™ program which allows us to add storage and controllers without any downtime shows that this company paid attention to the needs of their customers and truly delivered an outstanding solution… It is no exaggeration when I say that our overall experience with Pure Storage has been truly exceptional.”
Government Department Systems Engineer
Government/Public Schools <5,000 Employees
Read the full review.
“I have been a Pure customer / administrator for several years. I have consistently been impressed with the speed, compression, and dedupe capabilities of all the arrays we own (including North America, Europe, and Australia). The greenfield support / model is an excellent fit for us as we have been able to upgrade in place when entering a new support agreement. The technical support we receive from Pure is superb. I am also delighted by the simplicity of the solution. This is the easiest storage solution I have managed in the last 15 years.”
Senior Systems Engineer for Infrastructure and Operations
Energy and Utilities, $30B+ USD
Read the full review.
“Pure Storage’s AIOps tool Pure1 delivers great integration with VMware vSphere and helps pinpointing I/O latency and avoiding finger-pointing between different teams. It also helps with capacity planning. Pure’s Evergreen program is excellent in helping us manage storage life cycle. Pure’s sales team has strong sales engineers who help with on-site work. Pure’s FlashArrays have great performance; failover is quick and there is no concern the surviving partner won’t be able to cope with performance demand.”
Principal Consultant
Manufacturing, $10B–$30B USD
Read the full review.
“I’ve worked with many storage solutions in the past and Pure’s FlashArrays are simply the best in the industry. While other vendors come out with their own solutions and similar product offerings, they are nowhere near Pure’s features and comparability with most enterprise-level demands.”
Infrastructure Engineer
Finance, $30B+ USD
Read the full review.
Along with these recent quotes, it’s also noteworthy that Pure is the only Customers’ Choice vendor with 100% of its surveyed customers willing to recommend FlashArray to their peers. In March 2021, we also were recognized as a Gartner Peer Insights Customers’ Choice for Distributed File Systems and Object Storage.
Our customers’ glowing recommendations are consistent with Pure’s Owen CX certified Net Promoter Score of 83.5, which is in the top 1% of industry B2B scores. It’s humbling to hear such positive feedback from our customers. And believe me, it’s also highly appreciated by all of the employees at Pure.
Learn more about FlashArray and how Pure can help you solve your biggest data challenges.
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See what people have to say in the 2023 Gartner Peer Insights Customers’ Choice for Primary Storage Arrays.
